Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to suggest a platform we should look at? This page covers how to reach the team behind actionproof.com and what you can expect once you do.

The Best Way to Reach Us

Email is the most reliable channel for getting a real answer. Send your message to [email protected] and a member of the editorial team will read it — there is no auto-responder standing in for a genuine reply. We aim to get back to most messages within a couple of working days, though it can run longer during busier stretches.

A quick tip: tell us what your message is about in the first line or two. If you're flagging an outdated welcome offer, asking about redemption thresholds, or reporting a broken link, saying so up front means we can route it to the right person and answer faster.

What We Can and Can't Help With

We're an independent research and comparison site, not an operator. That shapes what we can realistically do when you contact us:

• We can answer questions about how we assess sweepstakes and social casinos, explain terminology like Gold Coins and Sweepstakes Coins, or point you toward a page that covers your question in more depth.
• We can correct factual errors on our pages — if a promotional offer, eligible-state list, or rating looks out of date, tell us and we'll review it.
• We can't access, manage, or verify your account on any platform we cover. Account access, identity verification, redemption status, and payment issues need to go through the operator's own support team directly.
• We can't offer legal advice on whether a particular site is permitted where you live. Sweepstakes casino availability varies by state and changes over time, so questions about your own eligibility are best directed to the operator's terms and conditions or a qualified legal source.

Reasons Readers Typically Get in Touch

Most messages we receive fall into a handful of categories:

• Content questions — wanting more detail on how a welcome bonus works, what "no purchase necessary" means in practice, or how a redemption threshold is calculated.
• Corrections — a state eligibility list, a coin package price, or an editorial rating that has changed since we last checked it.
• Suggestions — a new sweepstakes casino you think deserves a review, or a topic on daily rewards, loyalty perks, or tournaments you'd like covered.
• General feedback — on the site itself, whether that's the layout, the comparisons we run, or something we've missed.

If your question is about a specific site's licensing, promotional structure, or how it compares to others we've ranked, our guide to trusted casino options may already answer it before you need to write in.

Before You Contact an Operator Directly

For anything account-specific — a stuck verification, a delayed redemption, or a question about which payment methods are supported — the fastest route is almost always the operator's own support channel rather than us. A few things worth having ready when you do:

1. The email address or username tied to your account.
2. Any confirmation or reference number from the transaction in question.
3. A note on which state you're playing from, since eligibility rules and processing steps can differ by location.

A Note on What This Site Is

actionproof.com publishes independent research and comparisons of sweepstakes and social casino platforms operating under the dual-currency promotional model common in the US. We don't process payments, hold player funds, or manage accounts, so we can't intervene in a transaction on your behalf. What we can do is keep our coverage accurate, and reader feedback is one of the ways we catch things that have changed. If something you've read on the site turned out to be wrong or out of date, we'd genuinely like to know.